Shipping Policy
Shipping Policy – apnibooks.pk
At apnibooks.pk, we aim to provide our customers with reliable and efficient shipping services. Please read this Shipping Policy to understand how we handle orders, delivery times, and shipping costs.
1. Order Processing
Order Confirmation: After placing an order on apnibooks.pk, you will receive an order confirmation via email detailing your purchased items, order number, and estimated delivery time.
Processing Time: Orders are typically processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Availability: All orders are subject to stock availability. If an item is out of stock, we will notify you immediately and offer a full refund or suitable alternative.
2. Shipping Locations
We currently ship only within Pakistan. For customers outside Pakistan, please contact us for inquiries about potential shipping options.
3. Shipping Methods and Delivery Time
We provide multiple shipping options depending on your location and preference:
Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days (available in selected areas)
Delivery times may vary due to courier service, weather, or holidays.
4. Shipping Charges
Shipping Costs: Calculated based on order weight and delivery location. Fees are displayed at checkout.
Free Shipping: Occasionally available on selected items or promotions. Check the website or banners for active offers.
5. Order Tracking
Once your order is dispatched, you will receive a tracking number via email or WhatsApp. You can monitor your shipment through the courier’s website.
6. Delivery Issues
Incorrect Address: Ensure your shipping address is accurate. We are not responsible for delays caused by incorrect or incomplete addresses.
Missed Deliveries: If you are unavailable, the courier may attempt a second delivery or leave a notice to collect the package from a local facility.
Damaged or Lost Packages: Contact us within 48 hours of delivery if your package is damaged or lost. We will investigate with the courier and arrange a replacement or refund if needed.
7. Shipping Restrictions
P.O. Box Addresses: We do not ship to P.O. Boxes. Please provide a physical address.
Remote Areas: Some locations may require additional delivery time or fees. We will notify you in advance.
8. International Orders
Currently, apnibooks.pk only ships within Pakistan. International shipping is not available at this time. For inquiries, contact our customer service team.
9. Contact Us
If you have any questions regarding shipping, delivery times, or tracking:
Email: order@apnibooks.pk
WhatsApp & Helpline: +92 312 4474047
Business Address: Lahore, Pakistan
10. Policy Updates
We may update this Shipping Policy from time to time. Changes will be reflected on this page with the updated date. Please review periodically to stay informed.
By placing an order on apnibooks.pk, you agree to the terms outlined in this Shipping Policy.